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Most frequent questions and answers
Answer: It is really easy, as easy as 1, 2, 3…
- Tell us where you are: enter your location so that we know your address to deliver your order.
- Choose what you would like: select items you’d like to order. You can search by category or specific item.
- Checkout: Enter your exact delivery address and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order if needed. Now sit back, relax, and we’ll get your food delivered to your doorstep.
Answer: Your order can be edited before your submision. You could contact the customer support team via email. Once an order is placed you may not edit its contents.
Answer: After you place your order, it is sent a confirmation email about it’s approval by the vendor.After that once the vendor change the order status you will receive an updated email with the new order status. Also if you use our mobile app, you will receive a push notification.
Answer: We will deliver to any limited listed area of Saranda and not further suburbs.
Answer: It depends on the vendor. You can also be informed about the delivery time of each vendor at the vendor details.
Unfortunatelly this is not an option within Digital City!You can place your order and pay by cash after the delivery.
Answer: Creating an account is mandatory. Also by creating an account you can navigate to the account details page to see the order history or to change any personal details.
Answer: You have already created an account but you can’t remember your password? Click on ‘Login/Sign Up’ at the top of the page. Then click on ‘Forgot Password?’. Fill out your email and a password recovery will be sent to you by email.
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